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Have a question about an order, product, shipping, or returns? We’re happy to help.

COCOANNA CO
Meaningful Jewelry for Every Chapter

Our customer care team is available to assist with product questions, order status, shipping, returns, and other customer inquiries.

Email: support@cocofashionshop.com

For order-related questions, please include your order number in your message so we can assist you more quickly.

Monday–Friday
9:00 AM–5:00 PM Pacific Time (PT)

We aim to respond to customer inquiries within 1–2 business days.

For information about shipping, delivery times, returns, and refunds, please visit our:

Shipping Policy
Return & Refund Policy

Thank you for choosing COCOANNA CO. We appreciate the opportunity to be part of your meaningful moments.