Legal notice
Legal Disclaimer
Effective Date: August 2, 2026
Welcome to COCOANNACO. This Legal Disclaimer explains important information regarding the use of our website, products, and services.
By accessing our website or purchasing products from COCOANNACO, you acknowledge and agree to the terms outlined below.
1. Product Information Disclaimer
COCOANNACO makes every effort to ensure that all product descriptions, images, specifications, measurements, and pricing information displayed on our website are accurate and up to date.
However, slight variations may occur due to:
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Differences in screen displays and device settings
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Lighting conditions during product photography
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Manufacturing and handcrafted variations
The actual product may have minor differences from the images shown online while maintaining the stated quality and specifications.
2. Jewelry and Material Information
All product details, including gemstone type, material, size, color, and specifications, are provided based on available product information.
COCOANNACO clearly describes products as moissanite jewelry and provides relevant product details to help customers make informed purchasing decisions.
Customers are encouraged to carefully review product descriptions, specifications, and sizing information before placing an order.
3. Pricing and Availability Disclaimer
Product prices, availability, promotions, and product information may change at any time without prior notice.
We reserve the right to correct errors, update information, or cancel orders affected by inaccurate pricing or inventory information.
If an order is canceled due to an error, customers will receive a full refund for the amount paid.
4. Shipping Disclaimer
We make every effort to process and deliver orders within the estimated timeframe provided in our Shipping Policy.
However, delivery times may be affected by circumstances beyond our control, including:
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Shipping carrier delays
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Customs processing
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Weather conditions
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Holidays
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Incorrect customer-provided shipping information
COCOANNACO is not responsible for delays caused by external factors outside our reasonable control.
5. Third-Party Services
Our website may use third-party services, including but not limited to:
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Payment processors
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Shipping carriers
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Website hosting providers
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Analytics and marketing services
These third-party providers operate according to their own policies and terms.
COCOANNACO is not responsible for the independent actions, policies, or services provided by third parties.
6. Website Use Disclaimer
While we strive to maintain accurate and reliable website information, COCOANNACO does not guarantee that the website will always be error-free, uninterrupted, or completely free from technical issues.
We reserve the right to update, modify, or improve our website and services at any time.
7. Limitation of Liability
To the maximum extent permitted by applicable law, COCOANNACO shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
Our maximum liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.
8. Customer Responsibility
Customers are responsible for:
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Providing accurate order and shipping information
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Reviewing product details before purchase
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Selecting the correct product size and specifications
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Following proper care instructions for jewelry products
9. Changes to This Disclaimer
COCOANNACO reserves the right to update or modify this Legal Disclaimer at any time.
Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions regarding this Legal Disclaimer, please contact us:
COCOANNACO
Email:supportcocofashionshop@gmail.com
Website:https://cocoannaco.com